By using or downloading any of our software products (each, an “Application”), or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. The Terms of Service are incorporated by reference into this Policy.
What Information Do We Collect About You and Why?
We may collect information about you directly from you and from third parties, as well as automatically through your use of our Services.
Information We Collect Directly From You. Certain areas and features of our Services may require registration. To register you must provide your name, last name, e-mail and password. We also may collect additional optional information from you, including phone number, however, you are not required to provide us with this information. We also collect other information that you provide to us. In addition to information that we collect when you register, we collect information when you use the Services, request customer support and communicate with us. This includes information that you choose to provide.
When you send or receive a text message or email through the use of our products or services, we also collect, process and store the contents of the message (such as photos, audios, videos and/or captions) on our servers. The contents of the text message or email are also temporarily stored on the devices of recipients as well as our servers. All communication data that is stored, whether temporarily or perpetually, is encrypted. Optionally, clients may choose to store sent emails and messages in their own servers.
For private text messages, once the recipient has viewed a message, it is deleted from our servers and our Application is programmed to delete the message from the recipients’ devices. Emails are also deleted from the recipient’s email inbox once the expiration timer set by the sender has been triggered or sooner should the sender recall it. Emails will remain stored on the Company’s servers and/or in Client’s servers.
We do not guarantee that deletion always occurs within a particular timeframe. Also, while the Services are designed to prevent recipients from taking screenshots using our patent-pending screenshot-proof methodology, we do not guarantee or promise that others will never be able to make copies of your message or email. For example, a recipient may be able to take a screenshot in the event of a technical malfunction. In addition, there may be ways to access messages that remain in temporary storage on recipients’ device, computer or email program or even after they are deleted and ways for messages to be intercepted, tracked or copied. You should not use the Services to send messages if you need 100% certainty that the recipient cannot keep a copy or that the message cannot be later retrieved.
How We Use Your Information
We use the information that we gather about you for the following purposes:
How We Share Your Information
We may share the information that we collect about you, including personally identifiable information, as follows:
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For users who disable cookies, some features may not function.
California Do Not Track Statement
Criptext does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, some browsers allows you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
Third parties that have content embedded on our websites such as a social feature or a stock ticker may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific Criptext website from a certain IP address. Third parties cannot collect any other personally identifiable information from our websites unless you provide it to them directly.
User Generated Content
As part of the Service, you will provide and transmit content and information, including your messages, text, comments, pictures, and any other information. If you provide and transmit content, the content and information may be tracked, intercepted, copied or even become public and Company cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
Our Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
Security of My Personal Information
We have implemented precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Access To My Personal Information
You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Application for a period of time.
Device Information and Settings
Certain features of the Services may require access to your device’s phonebook and image storage applications (e.g., to find friends or to store a message). If you choose to find contacts, the phone numbers in your device's native phonebook will be transmitted. Although you may decide whether or not to use these features, on Android devices you grant permission to access these features as part of the installation process. If you later decide to revoke this permission, you can do so by following the standard uninstall process and removing the Application from your device. For iOS devices, you can grant or revoke your consent at any time and prevent any of the Services from continuing to access your phonebook and image storage applications by changing the settings on your device.
What Choices Do I Have Regarding Use of My Personal Information?
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.
Children Under 13
Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at they can contact us via Twitter (@Criptext) Facebook (Criptext) and email (email@example.com).
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our website, at www.criptext.com/privacypolicy. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our via email..